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Application Support

Global Support Network

Quality of service and support is a huge differentiator in our industry. ECT stands behind our reputation for outstanding service by offering round-the-clock global design and support. Worldwide application support means that there is a design center or application engineer near you. Most likely, we speak the same language and operate in the same time zone as you do, making it easy for you to communicate with us in a way that is convenient to you.

Project Management

Even before we have enough information to quote, our applications engineers are committed to working with you to help develop your board specification processes. Once we begin the design, an AE will become your project manager, working with you throughout all phases of design and manufacturing. This helps to ensure technical integrity and means that the board we design is the board we deliver.

Follow Through

But the relationship doesn't end there: once you have received your board, our support team will be available for any questions that arise. They'll also help work with you to develop tools and processes to make your next project faster and more accurate. Our goal is to deliver a product of the highest quality in the shortest total cycle time; our applications support system helps us get there.